Privacy Policy | Performance House

Performance House | Last updated: 15 March 2026

Performance House operates the websites for Performance House, Amacx, Fusion, and Revolution (collectively, "our websites"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our websites.

By using our websites, you agree to the collection and use of information as described in this policy.

1. Who We Are

Performance House is an Australian sports performance brand and the parent company of Amacx (endurance nutrition), Fusion (recovery footwear), and Revolution (cycling insoles).

For privacy-related enquiries, you can contact us at:

Email: hello@performancehouse.com.au

Website: www.performancehouse.com.au

2. What Information We Collect

We collect personal information when you:

• Create an account or make a purchase

• Subscribe to our newsletter or marketing communications

• Contact us via email, phone, or our contact form

• Browse our websites (via cookies and analytics tools)

The types of information we may collect include:

• Name, email address, phone number, and billing/shipping address

• Payment information (processed securely via third-party payment providers — we do not store card details)

• Order history and product preferences

• Browser type, IP address, and website usage data

• Communications you send us

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders

• Communicate with you about your orders, account, or enquiries

• Send you marketing emails and promotions (where you have opted in)

• Improve our websites, products, and services

• Comply with legal and regulatory obligations

• Prevent fraud and protect the security of our websites

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties who assist us in operating our business, including:

• Payment processors (e.g. Shopify Payments, Stripe)

• Shipping and logistics providers

• Email marketing platforms

• Website analytics providers (e.g. Google Analytics)

These third parties are only permitted to use your information for the purposes we specify and are required to keep it secure.

We may also disclose your information if required by law or to protect our legal rights.

5. Cookies

Our websites use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and personalise content and advertising.

You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality on our websites.

6. Data Storage and Security

Your information is stored securely. Our e-commerce operations run on Shopify, which is PCI DSS compliant and uses industry-standard encryption to protect your data.

While we take reasonable steps to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to use a strong password and keep your account credentials confidential.

7. How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you request deletion of your account or data, we will action this promptly, subject to any legal obligations to retain certain records.

8. Your Rights

Under Australian Privacy Law (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or outdated information

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications at any time

• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise any of these rights, please contact us at privacy@performancehouse.com.au.

9. Marketing Communications

We will only send you marketing emails if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.

10. Third-Party Links

Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch:

Performance House